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Send the magnet question you have today, even if it is incomplete. A useful first response can help define the grade family, coating risk, assembly style, or missing detail that should be checked before a quote moves forward.
Use this path for material selection, pull-force questions, coating discussions, and custom magnetic assemblies. If your team is still deciding between neodymium, ferrite, or SmCo, include the operating temperature and any corrosion exposure so the first reply can focus on the most likely material family.
[email protected]Share product names, drawings, target quantity, preferred shipment timing, and reorder notes if you have them. For repeat orders, a photo of the current label or packaging can help keep the quote aligned with the part already used in production.
+1 000 000 0000For separation or holding applications, describe the line, speed, target material, cleaning access, and inspection routine. A short process note is useful even before a drawing exists because it explains the forces, contamination risk, and maintenance habits around the magnet.
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Bunting can respond more quickly when the note includes the part shape, target surface, air gap, environment, and quantity. Photos, sketches, and current part numbers can also help the team understand what must stay the same and what can change.
For a new design, it is fine to describe the problem in plain language. Say whether the magnet needs to hold a door, trigger a sensor, collect tramp metal, sit inside a fixture, or become part of a larger assembly. If the project has known limits, such as maximum envelope size, food-contact cleaning, outdoor exposure, vibration, impact, or operator release, include those limits in the first message. The goal is not to make you write a perfect specification; it is to give the Bunting team enough context to ask the next useful question.
For an existing part, tell us what is working and what is failing. A magnet that chips, rusts, loses force, arrives inconsistently, or takes too long to replace may need a coating, housing, packaging, or documentation change rather than a stronger grade. Clear notes can help turn a frustrating replacement cycle into a repeatable purchasing record.